Super friendly. Big smiles. I would gladly do business with them again.Andy W.
Trailer Rental & Towing in Huntsville, AL at North Parkway Mini Storage II LLC
(U-Haul Neighborhood Dealer)
Huntsville, AL 35810
Services at this Location:
- Mon-Fri: 9 am - 5:30 pm
- Sat: 8 am - 3 pm
- Sun: 9 am - 1 pm
Special Operating Hours
- 7/4/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Huntsville, AL 35810
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
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Still disappointed here too. My original drop off location was at rocketcity storage (which happens to be where I unloaded to a storage I'm renting there), but when I got there, they could not find my contract and were not willing to take it. They said it might cost me money to change the drop location. Ended up bringing it to the location listed above and they were great.DAVID M.
We Love these guys !!!!WILLIAM H.
The employees are always so niceCHONDRA M.
Good ExperienceRoger M.
Nothing! Keep up the awesome work!!NATALIE B.
Service was excellent! Our only concern is that my husband's driver's license would not scan, nor upload online and the female rep offered to scan his driver's license using her cellphone and upload it. This method raises many security concerns for us and we want confirmation that his information is deleted from her phone. We are not questioning her integrity but want to protect ourselves. Thank you.Shenita S.
Improve.. nothing really maybe free hot chocolate ðŸ˜. No complaints whatsoever!!Jacqueline H.
The truck was disgusting. And the roof leaked into the cab right onto the driver. I can't believe I had to pay for this rental after this horrible experience.James P.
Nothing !Alfreda S.
Zach and the other young lady didn't get her name but they both made the rest of my day effortless!!!!!! these guys are good at what they do!!!!! got me in and out so that I could get my daughter to school in timely manner!!!!! Thank you!!!!!!!Tonya C.
Thank heavens for this location because the online procedure was going terrible, the owner of this location went online and sorted everything out in less than 10 minutes and was very amenable, definitely use him again and not online!debra P.
Not one thing! LeeAnn was amazing and you guys should give her a raise! I can't say enough about her level of customer service expertise.Amy C.
Continue to the amazing job that you guys are doing. Customer service was awesome. They explained things and made sure you understood it.Frances L.
The staff was personable and professional, but the cell phone reception at that location is very weak, which makes it very difficult to complete online transactions.DANNY D.
I have used this location several times now and I will keep going back to it for my rental needs. The staff is always pleasant and very knowledgeable. They always have a good supply of equipment to rent , items to purchase or rental spaces available.Edward A.
Customer service at this location was a great experience and very detailed oriented and a very clean facilityRenae G.
the APP is difficult to use and to understand, there are too many things on each screen, and many time the 'continue' button must be scrolled down to know it's even there, or is not there all together... the App is not intuitive, and should not be as hard to understand as you are standing outside in the weather and noise and disruptions while trying to understand what is asking of you.william T.
Very friendly staff.. very professionalCASSANDRA S.
The U-Haul app seemed clumsy and time consuming to use.John H.
The truck and staff were great. The online process is a mess. It took 30 minutes once we arrived to get our truck. The verification process required phone calls. The extra information requested could have been sent at the time of booking instead of sending it once we arrived on site. Not sure if I'll use the mobile system again.Kevin M.
Excellent customer service experienceKeith L.
Great customer serviceRobert S.
The code on the lock that was given on the app did not end up matching the lock that was on the lockbox. I had to call customer service who walked me through several codes before it worked. Felt like it wasted my time some and some stress as I had people waiting on me but the vehicle itself worked fine. All in all it wasn't a bad experience but just a little more to the process than I was expecting.Camilla J.