They forgot to give us the moving blankets and had to drive back from Falmouth to get them. The Truck was very dirty on outside and windows were hard to see out of.. . Agent did not seem to like his job.WILLIAM G.
Trailer Rental & Towing in Hyannis, MA at U-Haul Moving & Storage of Hyannis
Hyannis, MA 02601
(Exit 6 Off Rt 6)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in Hyannis, MA 02601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great Customer serviceMathew C.
Person who came out to check the truck in found a candy wrapper (not mine) & instead of putting in the garbage just threw it out of the truck to blow away. Also I was required to bring the truck back with 5/8 of a tank & the line was def over 1/2 (4/8) & he said if I didn't want to incur a $17.00 charge that I would have to take the truck back out & fill it. Sorry but it was definitely very near to the 5/8. I won't be using this location to drop off again & telling everyone that I know not toPhilip D.
Other than having the worst 800 phone service and a terrible, hard to navigate website, Uhaul is a great company.Christine G.
the tank as 7/8ths filled. how am I supposed to fill it to that? I returned a full tank. the passenger side mirror was useless as it flopped all around. fortunately, as i had everything packed, my neighbor gave me an allen wrench to tighten it. finally, it took a half hour to get the truck. your clerk took forever. bad all around service and a rip-off.Paul M.
Poor signage at facility. Three of us customers were walking around the building trying to figure out where to park and trying different doors to get in. Employees ignore you. Label the entrance. Draw an arrow some where.brian M.
Tom took great care of us!Bruce T.
Great staffJames T.
Don't rent from these people. They are always rude, never answer the phone and really don't care about customers. Pretty much the main game in town. U-Haul is just as much to blame. I will definitely go with Penske, Budget, Enterprise, Home Depot, etc. Too many options to bother putting up with BS/crap service from U-Haul "OR" U-Haul Moving & Storage of Hyannis. I own & operate my own business. Customer service (a least being helpful and friendly) is important. This organization doesn't get it.Walter S.
Easy access and clean. However, the individual that was on duty, didn't greet me or welcome me back. Just shouted from a distance "leave the keys in the truck" Wasn't the most pleasant person you'd ever meet. I was okay basically, others might find that behavior rude.KEVIN B.
Employees are always rude and need better help with customer serviceRichard H.
Hi I would like to commend Thomas Ferreira at this location. His efforts to get my trailer set up were excellent and should be called out. Thank youMark F.
The Uhaul phone service for the 800 number is the worst of any company in America. The wait time is a minimum of 30 minutes. I'm hopiing I won't have a breakdown on the road, because that wait would be maddening. My guess is that Uhaul probably loses a lot of rentals due to this long, long wait time. Also, your website is very confusing.Christine G.
Staff at the desk in Somerville were pretty bad.Richard S.
Truck was picked up with a "check engine" light on. Power steering pump was also squealing and was clearly on it's last legs. Truck was clean.Christopher K.
Gas was not full when picked upKYLE P.
Great customer serviceDOMINGO P.
Customer service representative Thomas was exceptionally professional and polite. Great job!John I.
We tried calling multiple times on Saturday, March 27th and waited for extended periods on hold but no one ever picked up. Very frustrating.BRIAN B.
The guy they checks you in always is so unfriendly second time same personality - seems to hate his job.BEVERLY K.
Thomas was excellent during my pick up. He was friendly and everything thoroughly.Thomas M.
The service could not have better. Thank You.Frank C.
I paid my Bill and then the next day I haul took another 7.62 whyKevin D.
Counter help was unnecessarily slow. Yard guy was very busy trying to take care of the yard & assist at the counter at the same time.Catherine C.