This U Haul needs to use the office space they have for customers instead of us out in the freezing weather and some unruly customers jumping the line via phone. It also needs to open earlier. Otherwise it's O K but I wouldn't return until it changes.
Dorienne H
Acre Capital LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The place is not clearly marked for drop off. Customer service representative mentioned on the phone that they are open till 8 but no one was there. It took a while to find the drop box. NOT A GREAT EXPERIENCE OVER ALL
RAKESH SI was charged a late fee for drop-off that was inaccurate. I got there on time, but the service guy was helping someone else, so by the time he got to me, he claimed I was late for the drop-off, which is not true. Anyway, I've used U-Haul before, and this is the worst I've had it.
Gabriele REmployee showed up 30 minutes late, so we were unable to get the keys to the vehicle on time.
Jessica ZThe U-Haul clerk at this location was very slow but knowledgeable.
Jhonny P