The man was rude, running out of a van, not professional at all
ROBERT R
Acre Capital LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I needed to move a house full of furniture, so I rented a U-Haul with 2 dollies. Upon arrival, the employee said he had the truck but sent out the dollies earlier that day with another customer. When asked why I wasn’t notified earlier that they wouldn’t be available, they said “I don’t do that.” I then had to drive across the city to another location to rent and pick up dollies, which in turn added up in unnecessary fuel and milage cost on the rental truck, and also set me back over an hour with paid hired move help waiting, as well as just overall frustration. This could’ve been avoided with a quick phone call notification so I could’ve sorted the issue out beforehand. Otherwise, the U-Haul itself had no issues and was easy to drop off after hours.
Payton KBetter signage Hard to find from the street with it being in the back
Brandon BJohn was very polite and professional! I will be back when I need to rent a truck again! Thank you so much!
Elizabeth GI had a lot of issues with the online check out. But the man was extremely helpful
ALEX G