Excellent service and friendly people. I had a issue and they was very quick to resolve it going above and beyond their job to help me. Highly recommended!
Cody C
Acre Capital LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We got there at 340pm to return the truck and the place closed at 4 but there was no one there. It was fine because we did the online return but it was a little difficult fo get all the photos because of how the trucks were parked and how big the one we got was. The people at the desk were very nice and made the process quick and easy.
Carlos TIt took me approximately 10 minutes to get the lockbox to open, as it was not functioning properly. Additionally, the app would not allow me to complete the check-in process, so I had to call customer service and have it handled manually by a representative. Lastly, the cab of the truck had a noticeable cigarette smoke odor, which was particularly problematic for me due to my sensitivity to it.
Delisa HI was told the truck had a ramp. It didn’t, which was a problem. Also I couldn’t figure out the mileage at first because of a warning message.
David YLocation is okay for what it does - tiny office for process and hand out keys. Van was extremely dirty on the outside and the cargo mat was covered in a thin layer of dried mud. The odometer constantly read "service engine oil soon" so I had no idea how far I had gone.
torvald a