Arrived 10am pickup and store was closed. Finally opened at 10:10 and said keys to 15' truck were not returned and there were no keys to the other 15' truck. I asked for 2 10' trucks for the price of the 15' truck and was told no. My movers were coming at 10:30, so I took the 10' so they could get started. Truck was not cleaned out and I had to wait for them to get the dolly, furniture dolly and pads I ordered. Called UHaul to file a complaint and was only offered $50 credit AFTER my rental was completed. Went back to the store to get a 2nd 10' truck. I don't recommend renting from this dealer.
JACQUELYNE E
All Day Smoke Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46214
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Customer Reviews
- 4.0 Average Customer Rating
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Make sure radio ,cigarette lighter and outlet to charge my phone needs to work.
CLARENCE WInterior of truck wasn’t cleaned at all. Check engine light and tire pressure lights were on. No ice scraper, so had to use my personal one from my car. Back door was frozen shut, had to hack at the ice to get it open.
LINZIE PYes im appreciate your services
PHYNOVE J