I brought the truck to the turn in point. Talked with rep prior to and dropped key in U-Haul box. Pretty easy.Steven T.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Indianola, MS 38751
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- 4.0 Average Customer Rating
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The staff person there was excellent, courteous, friendly, and very helpful to make entire experience go well.terry W.
The gentleman that checked me in and out was very gracious and friendly.Teresa H.
Not much room for improvement that I can see. The agent, Mr. Willie West, was most helpful when I called trying to find a truck because none were available where I lived. Once I made my reservation, I called Mr. West back and if it had not been for him I would not have realized that I had not reserved the vehicle for the time frame I needed. He then gave me the number to call to get the dates updated. Mr. West called me prior to my arrival to see if I needed help with directions and when I arrived he introduced himself and got me all squared away. While Mr. West was working on his computer, we talked and to me, it was like I having a conversation with my favorite uncle. When he was finished he walked out to the vehicle with me and before I left, he wished me well and gave me a firm, real life handshake. I knew I had met a good person that day. A man surely on his way to Heaven.Louis W.