Just never like dropping off there.. never has an attendant. This time I had to unhook the trailer myself. Just left my name and trailer number with some lady behind the gas station plastic window. Do I get a refund for doing your job?
Cullen B
Clarks Travel Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indio, CA 92201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I live in Palm Desert and requested to pick up a truck in Palm Desert. I received a call a few days before pickup that they couldn’t provide a truck at the location I selected and required my to pick up a truck 20 miles away (round trip) then charged me the mileage for that. If the fault is of U-Hail that you are unable to provide a truck at a location closer to me then I should not be charged for that. The whole experience (with the exception of the person working at the random gas station that UHaul had us pick the truck up from, they were nice and apologetic for how inconvenient this all was) just felt so poorly managed. Only being able to rent the truck for 6 hours and having to carve out an hour of time just to drive the truck all the way back to that gas station 3 cities over was not right. We don’t feel we should have been charged for that mileage at all
Toni Rthe woman who works there was not friendly at all. They just opened for 40 minutes & she looks like she was already tired .
Maria BThe U-haul attendant was unable to assist or help hitching the trailer. She asked me to help her as she was not able to attach trailer to truck. I hurt my back while having to assist her. Either have someone there who able to correctly and safely dispatch/attach equipment or do not allow these locations to operate as U-haul representatives.
Kanver GThe center was attached to a convenience store/service station. U-Haul was definitely not the primary business. The attendant was very helpful.
Roger C