I dropped off after hours so I did not interact with anyone. But they had clear signs where the vehicle should be dropped. Also had it well lit for where you need to drop off the keys
Kelly A
1St Class Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Inver Grove Heights, MN 55076
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Hate the online checking. Never works correctly
DEAN SI was on a tight schedule and specifically arranged for pick-up and drop-off at the Eagan location. This was confirmed when I initially made the reservation. Later that afternoon, however, my pick-up and drop-off were changed to a different location, which was out of my way and resulted in additional mileage compared to my original plan. I was informed that I would still be responsible for the extra time and mileage costs caused by this change, even though it was not initiated by me. Additionally, I was told I could not park my car at the new location without paying an extra $30, which forced me to park in a less secure area. While I understand the Concord location had no control over the rerouting, I believe U-Haul should absorb any additional costs when customers are redirected after receiving confirmation of their original reservation.
SAMANTHA RThe staff here were among the most pleasant, friendly, helpful, and efficient of any employees I've encountered in any business. I discovered when plugging the trailer lights into my car that a pin on my car's receptacle was missing. They went well out of their way to find ways to help me resolve the problem. I would rate them above excellent if I could.
CLIFTON HWas charged $7 when we went 12 miles and I put 2 gallons of gas in right before I returned it right next door to it at the holiday
Kenneth T