The place was unattended, which would not be a problem if the U-Haul app would take the face photo without barfing. The phone support worked, though. The entrance is extremely tight and a 20' truck cannot turn right into the parking lot while a car-for-sale is parked there. I had to back up onto the highway to turn enough to enter.
Bruce L
Frog Preowned Autos
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Inwood, WV 25428
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Guaranteed reservation wasn't available, had to drive 40 miles round trip further than expected, price for the rental was significantly more expensive due to this issue, was offered a lower mileage rate but still cost more than the guaranteed reservation. No $50 rental credit was given as expected with their guarantee.
JAMESON FThe attendant was dedicated to customer service
Arthur JThe person at this location needs to do his job efficiently and improve on returns. Because of his negligence l was charged an extra day.
Mahadeo SKind of painful checking the truck out. Guess the system was running very slow, but customer service was very helpful and did it for me because I wasn't able to at the time.
Auston E