Horrible experience. The person helped to load the trailer dented and scratched my car. Told me they would take care of it, and they didnt. Told me someone would get in contact with me. No one did. Will never go back.
Rukmini H
Irving Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Irving, TX 75062
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Manager seemed under the influence and was extremely unprofessional, rude, and hostile. in front of other customers when I simply asked if I needed to look for a confirmation email. Without making eye contact nor looking up from her phone berated me loudly for not asking my question when we were outside. Repeatedly told me she would think I would have asked outside. Frankly it was bizarre as I kept assuring I had no issues, I simply wanted to make sure there was nothing more to do before I left. Ive never had an encounter like this in business. I will be certain to use another location in the future.
SHANNON GWhat can you do to improve for the next customer…how about hire people who actually want to work and not try to make customers do everything on your price of crap app? Worst U-Hall experience I’ve ever had. Utterly pathetic.
Scott HI was only moving a few miles up the road. However, for coming in the day before, their inventory, their assistance within a timely manner... love it. True to their words. Helpful as heck. Greatly appreciated.
AUSTIN SThe release to the parking break was hard to pull because the dash cover blocked it. I had to adjust how I pulled so I could release the break. the inside of the vehicle had clean floor mats but on the side of the floor mats and what I could see without looking hard was pet hair and trash. it was disgusting.
KIRSTIN L