I HIGHELY DO NOT RECOMMEND!!!!!!! It was the most unprofessional experience I had ever delt with! Not only did they claim the address I was going to DIDN'T EXIST they never informed me I had to drive all the way to jackson to retrieve the uhaul! No call no email no text. Then when I got there the woman was completely oblivious on how to unlock the uhaul. She didn't even have the code?! She had to call her boss who also didn't have it...I was 4 hours behind on moving due to all this mess an all I git was "so sorry" no discount no nothing. A matter of fact they charged me an EXTRA $100 because I used my cash app card then they claim your going to get every cent back. Yeh that was BS. They took off another $5 because apparently I went 5 miles over my limit (yeh juat more info they don't tell you) so all in all I Def do not recommend this company by far!!! I'm using a diff place like PENSKY NEXT TIME.
Colleen M
Digit Truck & Trailer Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jackson, TN 38305
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Please check if license plate is 5 yrs past expired I drove across 3 states with out of date tags avoiding cops
Nathan JNothing, great accommodations at both places.
PAMELA KThis specific place was helpful when they were open. Instructions for drop off need to be better especially if they are closed! And customer service of uhual is a joke! Because they only want u using the app. So poor choice of a location especially since they aren't open on weekends which is when majority of ppl move!
BOBBIE MBe sure that all customers don't forget their things, like a huge Wal-Mart hammer and a used tissue.
Mark B