Cashier at pick up knew nothing about U-haul rentals, she even told me they dont do that there. I pointed to the trucks and said clearly you do. I showed her my confirmation email with the address and then said let me find you someone else. They next cashier knew nothing and could not answer my questions, only hand me keys and collect payment. Had I known I wasn't picking up at an actual U-haul I would not have rented period.
Hillarie W
Jacksonville Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, AR 72076
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Get more organized and bilingual workers for that department.
Lawanda JI picked the truck up with 1/4 tank of fuel and returned it with a half tank of fuel and was not recompensed the cost of the extra fuel I left in the truck. There was no way to upload the picture of the fuel gauge to prove I returned it with more gas than I picked it up with. Upon picking up the truck there was a lack of communication. Language barrier was the main issue as the proprietor was not on site and had his wife trying to complete the transaction via 3-way phone call. It was not the best dealings I've had in my past experiences with other UHaul locations.
Jacob DI was charged for gas even though I put gas in it to where it was when I got it.
Daniel JThe staff were friendly and kind! Corporate promised me a $20 discount and extra mileage for going out of my way to change locations. This discount wasn’t fully applied and the pickup staff said they didn’t know anything about it and couldn’t change it.
Logan F