Vehicle had light scratch upon pickup that they are blaming me for & that's not fair.I drove it safely and dropped it off and paid what I was responsible for.Also they claim there was a collision? What collision I'm extremely confused, but I will never use U-Haul again, overall terrible experience.
Jericka J
Bp 371
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Jacksonville, FL 32211
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How U-Haul Reviews WorkAgent handed me the keys to the wrong vehicle on my contract. This was also a counter checkout. This was not discovered until later. When I turned the vehicle in the same day, I was informed that my pick-up location had given my truck to someone else and I had theirs.
Michael CFAST AND EASY DROP OFF
marc aThe Manager Lisa is awesome and the the whole staff is wonderful.. Joey is really good.. great job guys 💯
Anthony MFolks there were very friendly and super helpful.
Stephen S