The employee was very helpful and is the only reason my service went smoothly. The original uhaul i ordered was not there, and customer support rescheduled for 2 hours later, while also messing up the reserved times. So, the employee was asked by a manager of some capacity to contact me to try to get the uhaul back early for another customer that had reserved it. So not only was I rushed, management of multiple levels messed up my order and tried to fix it by putting pressure on me and the employee I worked with. A reservation is there for a reason, I got up at 5am only to have to wait anyway.
Jayden A
Monquis Coffee & Creamery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, IL 62650
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
to pricy really for mileage i took trips right down road and got gas and back there and it was so much
Rachel H