Renting a moving van from this location was a SUPERB experience. The van was spotless and the checkout experience was seamless. when we returned the can it was pouring rain and Michelle was so kind in allowing us to put the van in the garage so that we could transfer a delicate picture from the van to our car without getting wet. Michelle recognized the importance of the picture not getting wet and she offered to wrap it in plastic. what outstanding customer service. Her employer is so fortunate to have Michelle on staff. i would highly recommend this UHaul location. The experience was excellent from beginning to end.
ARLENE H
TA Auto Repair Sale & Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jamestown, NY 14701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The location easily switch my original order of a van to a same price box truck. Staff was great. The cab smelled like a dead animal cooking in the sun becuase of a dead mouse in the driver side door pocket. Maybe a practical joke? But it stank. I looked past it as I drove with the window open not a huge deal. My issue is the rear tires were almost bald. HIGHLY doubting they would even pass inspection. Because of the rear tires I was not able to make it up a slight grade on a dirt road. I was not able to use this truck in anyway as I was not able to make it to the house. I attempted 3 times and was spinning tires. I gave up and did multiple trips with a friend's pickup truck. Learned my lesson and will check tire tread moving forward.
Joshua PGreat service
MICHELLE RI had an awesome experience! Keep up the great work!
NICOLE PDid online check in after hours so that's why no on personnal
Eric S