Dropped off after hours.Jason B.
John Day Polaris
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in John Day, OR 97845
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- 4.0 Average Customer Rating
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Will use this location again here soon again to move more stuff to John Day.steven B.
It would be highly appreciated if there could be a sign placed either in the storefront window, at the entrance, or by the parked U-Hauls, specifying the designated location for U-Haul trailer drop-off during non-operational hours. If there was a sign, I was unable to see it and was worried about leaving the U-Haul trailer in the wrong spot.Carolyn S.
The local guy was fine, other than not being able to pick it up Sunday or Saturday? too. The reservation line was confusing, and the billing was not right either, the wrong credit card got billed, but hopefully straightened out. Got charged for insurance? But didn't ask for it.David L.
The owner of the Polaris dealership, Mr Haberle, that runs the u-haul site in John Day was hanging out with his friend in their usual hang out spot in the corner of their shop and told me I would need to come back later to drop off the trailer when another employee came in later that day. He gave me the impression that I was an inconvenience to him. I've turned in u-hauls into him several times before and he and it is the same thing. Not just extremely poor customer service but he seems to want to go out of his way to make a person feel like he is inconveniencing him. I sure wish you could find another business you could partner with in John Day or the surrounding area.Cam M.