Absolutely terrible!!! when I first went there I couldn't get the truck because the last person had locked the keys in it, which I understand, but who runs a rental business and doesn't have a spare key??? I went back the next week and the counter person was too busy with his phone to even look at me initially and when he did he asked me an approximate mileage I might put on it which I said 20. When I returned the truck he never went out to look at it, charged me for the 18 miles and $6.65 for not adding fuel even though I showed him the picture of the 18 miles I put on it as well as the fuel gauge being back in the same spot as when I took the truck. We're only talking $10-$12 but it'd the point. I'll go further and pay more next time just not to give them my business
ROBERT A
Atwood Car Wash and Quick Lube
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Johnston, RI 02919
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Amazing
CARL FAlthough I checked in online it took 40 minutes to obtain the keys. After finally getting the keys and starting up the truck I see a maintenance alert that air is needed in tire, resolving this took additional 20 minutes. I was not able to pick up on time, the truck was not properly maintained at pickup, resulting in a very frustrating experience. I hired movers, these significant delays resulted in my paying for moving time when nothing was able to be moved!
Danielle CStaff was friendly and professional, van was clean and like new.
Seanna DALTHOUGH THERE WAS A PROBLEM WITH THE VEHICLE AND THE BILLING THEY WERE BOTH RESOVED PROFESSIONALLY AND IN A TIMELY MANNER.
sandra r