I live about 20 miles away and had a location scheduled there until Uhaul changed me to this location. I had to drive an additional half hour each way to pick up the truck. Customers service initially said I would get a $50 credit, but when I paid that never happened so I had to call and file a complaint to get the credit.
Christopher K
Galeria Furniture And Mattress
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Joliet, IL 60435
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We were in and out in 10 minutes. Very pleasant transaction.
Janice jNo improvement needed. The lady's where very helpful and quickly assisted me. The whole process was very smooth.
Jhyre SUhaul didn’t have gas. I filled it up left it with what it started with then got charged for gas on top of it all.
Jeffrey BI was charged for 1280 miles when I told them it would be less than 600 miles. I waited an additional 20 minutes thinking they were fixing it, only to be charged the same price. I thought that when I dropped it off and the actual miles were recorded that I would receive the difference back, but I was still charged $640 too much. I used U-haul several times, but never again.
JASON F