Teah employee how to ring up trucks way over charged me. Took forever to get compensated back. Because they imputed wrong information.
David M
Performance Jonesville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jonesville, MI 49250
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I have used U-Haul many times and have never had as many issues as I had this time. Not even when an employee connected the trailer incorrectly and when we pulled out it disconnected and hit our car. This time I selected a pick up and drop off and they deleted my entries and changed them unbeknownst to me. They called and said we dropped off at the wrong location but said they would take care of it as good will because of the deletion and re-entering of my information. However, we went 18 miles and had the truck for around seven hours and they are trying to charge me for 107 EXTRA miles and 2 days. Then when I contacted the gentleman to point this out he was not very polite a said he would look at it again snd it’s been over 10 hours and I still haven’t heard back.
Kelly WVery easy process and nice guys!
Natalie DVery responsive and helpful people there.
RONALD RI had asked for furniture blankets. They did not have any.
NANCY M