This location was closed and I had trouble doing the self checking in and poor internet to get able to do the self check in return.Belinda C.
Trailer Rental & Towing in Kamiah, ID at Bizaarn Thrift & New
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Kamiah, ID 83536
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Truck was clean and ran well, staff was nice. However, they were not listening to the dates we would be moving. We were clear that we needed the truck until Wednesday, we received a call from the drop off location that we were over due- while we were still driving across the state. We tried several times to contact them and then their phone stopped accepting calls. I was able to see online they were now closed for 5 days. I called another location and they mentioned that location is closed a lot. This made it very hard to resolve the issue. I ended up calling the head quarters to go over this problem. My brother was able to get this issue resolved at the drop off location luckily, they should not have been the ones to assist.Dale C.
It was off the beaten track so a little odd to drive up a gravel road to a house and not sure where to go for the office at first but the signs were helpful and the ladies were very nice. It was fun to go into the office and see their shop with everything for sale. Both ladies were very helpful. It would have been nice to have them walk out to the truck with us but that would have been quite a walk for them. It all worked out well and the drive there was beautiful!LORAYNE L.
There was nobody available to leave the keys. I was charged $6.57 for an extra 15 miles. I had to pick the truck up from a location that was 25 miles from my original location and my new location is at least 20 miles from the drop off site. I left the gas with more gas in it than when I picked it and did not receive credit for that.VONNITA B.
National told us to drop off in Kamiah, Idaho after 9am Monday the 6th. But nobody told us that the location to drop off is closed on mondays. This is not conducive to completing the contract and not being charged 20 dollars a day for a trailer I dont need because one hand doesn't know what the other is doing. Does that sound course?, it should as I felt that way when we seen the sign that says "Sorry we are closed". Again on a corporate level another failure in logistics and managing your resources. Again not the Uhaul I remember.randy W.
Melissa was extremely helpful and courteous in helping us get the trailer we needed for our home projects. Her husband was also helped us get the trailer hitched to the rig. They're a great duo to work with A+ customer service!Hayden L.
Awkward access up a hill around a building and home on a gravel road. Personnel were helpful and fine.THOMAS B.
Very helpful couple!Cathy L.
trailer roof leaksjohn A.
There wasn't any one there the place is closed until March. They tried to charge me for unreturned equipment or a late return. I will be using Ryder next time some time in the next 6 monthsGarry S.
Return person was very nice, friendly and accommodating. Check in was quick. Would HIGHLY recommend this site for rentalsJeff C.
Their hours of business cost us more than we should have paid. We wanted it on Monday but they are closed on Saturday, Sunday, and Monday so we had to pick it up on Friday and not use it until Monday to pack and Tuesday for our trip. They also told us if we did not use the 8 days, we would only be charged for the days we used. Not so. Not happy with this experience but the lil trailer was great!KEN D.
I was unable to complete the online check in and truck pick up due to the lack of cell phone reception at the uhaul location. I called the 1-800 # for assistance and Nicole was less than helpful. I was very disappointed in her customer service skills. Luckily the owner of this uhaul location happened by and was able to assist me in checking out the truck. He and his wife Melissa are very kind and provided good customer service. I recommend having the wifi password ready to give to customers if they do not have enough cell phone service to do the online check in.Samantha S.
Staff was well informed and helpful.easy in and out.Lee S.
People very nice. Good experience. The location is a bit out there but ok for Kamiah.Mark S.
Fix paperwork. You overcharged me by $600!Dana B.
My "self-pick-up" experience was a nightmare that took hours and several calls and long wait times. When I reserved I was told that I could self pick-up on my computer but, I was unable to do so. I set up an account and logged in and it said I had no reservations. I tried adding an order and it gave me an error notice when I input the order #. I was told that was not working because I was not at the pick-up location and if I went there it would work. So, I drove there and it still did not work. After 25 minutes on hold I was given a work around that did eventually work. Then the lock was too tight to open without a lot of time and effort. After an hour and a half at the pick-up point I finally had my truck! By then it was getting dark. When I went to return the truck, the link I had been texted was broken so, did not work. I followed the work around I was given earlier and finally completed the process. So, my experience was a very stressful major hassle. Won't do it again or recommend.Jay M.
Not very many hours of operation, but all went well.Ben B.
Just need to update Hours of operation on google.natalie R.
The important thing is that the drop off location was very convenient, In our new home town, Kamiah, ID. not in Lewiston, which was our first option we heard of. When I tried to phone the owner of Car away, someone else covered for them and answered my questions. I am grateful for that. I'd recommend them!! Bernie HuberBernard H.
Need more space or arrangement to allow for easier backing.Buddie C.