Hi, I wanted to raise a concern regarding the fuel. When I initially received the vehicle, the fuel tank was not full, and the meter was already showing less than full. However, when I returned the vehicle, I had to pay $44 to refuel it even though I had only driven approximately 55 km. Considering the amount of fuel already in the vehicle when I received it and the short distance I drove, I don’t feel this fuel charge is fair.
Prem C
D&M Service Centre Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kentville, NS B4N5E4
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How U-Haul Reviews WorkThe by's we great!!! will only be going here
Georgia LClerk left the building 10 minutes prior to our scheduled pick up time and returned 20 munutes afterwards. With an apology she stated "we're short staffed". Left a bad taste in my mouth. Poor customer service in my opinion.
Derek SGreat service , very clean store and trailer, staff helpful and pleasant
Darrell CI was supposed to pick up a 5' x 8' trailer in Halifax, found out the day before it was no longer available and the best U haul could offer was a 4' x 8' trailer in Kentvillee NS, 1.5 hours each way from Halifax Very frustrating - I could not fit my mattress at all, and had to leave it and a couple of other items behind to give away. Very costly to me.... 3 hours of extra riving on the day of my move, which already involved almost 7 hours of driving, and I have to buy a new mattress. Thsi is the second time this sort of thing has happened to me with U haul, considering buying a trailer instead for future needs.
Don D