Their office closed at 4 and I called early to ask if I could drop off at 5:30 which was the contract time and was told YES, I was never advised there would be a $20 after hours charge, Not happy. I would like that credited back or waived. Thank you.
Dennis B
Colington Pawn Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kill Devil Hills, NC 27948
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I have rented a Uhaul truck in each of the last 3 years. The contracts for the 2 previous rentals included 750 miles, then 49 cents per mile for anything over that. This time, for reasons that have yet to be explained, they changed my contract WITHOUT my approval, gave me no free miles and charged me $1.09 /mile. The cost was more than TWICE what was the previous 2 years, though the mileage was similar. I was promised a call from a field manager 4 days ago, but have not heard from anyone at Uhaul. I will be contacting my bank to initiate a charge-back on my credit card. This is bulls#^t.
WM BNothing, everything was absolutely perfect there, I had issues online but he saved the day and finished it on site, great service, thats why we only use his shop
andrew w. Gary is great !
Mike MContinue the excellent communication and helpful staff!
samuel H