These 3 rd party places haul need to be up to the same standards and cleanliness and good customer service as the places that are not regular u haul stores. The place I dropped my trailer rental off. Did not give me a receipt, said that I could leave? And they'd email me a receipt, and he did not do this. He looked like he was stoned. And I later in the week, received a call from Uhaul telling me they did not receive the trailer. Im glad when I dropped off the trailer I felt there was something wrong, and I took pictures proving that I dropped it off and I had a friend who is a retired police officer with me which was an excellent witness. Should we need to go to court? But I guess they have decided not to do that. Which is smart, because I would win? And I would countersue for all my trouble, my costs and my legal fees. If you haul wants me as a future customer, I would recommend they reimburse me the entire amount.I paid for this rental. Calling me and accusing me of not dropping off. This rental has been stressful has been embarrassing and basically losing you a customer. I feel I need to be compensated.Don't you?
Charles M
Kings Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kingman, AZ 86401
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- 3.5 Average Customer Rating
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They lied to you about my drop off date and time and the amount of fuel that I drop it off with wish was over a 1/4 of the tank with two eye witnessess
William b