Was originally suppose to pick up a car dolly in Cartersville Ga. Got there and they didn't have one. So Uhaul located one in Kingston Ga which was a short detour from my route. On initial inspection, everything looked good. 5 miles down the road, the right fender came off and was dragging behind the wheel. Was told to call Roadside Assistance by Uhaul. Called Roadside Assistance and was told that they would send a tech to fix the problem. Told them that they would need a new fender, so the lady checked with the maintenance people and they said it couldn't be repaired. The only thing that I had with me was packing tape so I taped the fender back on and hoped it wouldn't fly off and hit anything. Drove on 35 miles to my original destination. In the meantime, the lady at Roadside Assistance searched and found another car dolly in Buchanan Ga (11 more miles with a taped on fender) which was in good condition. The high point of the day was the nice lady at Roadside Assistance. She went above and beyond to help remedy the situation.
ROY J
Kingston Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kingston, GA 30145
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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There weren’t blankets available even though I reserved them. Not a huge deal but I wanted them, otherwise everything else was ok.
rick pPersonal very nice 100% recommend
LUCAS RThis was an EXCELLENT experience from reserving the Uhaul, picking it up, driving it, and returning the vehicle. No issues with mechanical, sterring, and interior was like new.
MARILYN LA small town location with very friendly owners. I wiould definately do business again.
JOE S