Lock key was hard to open due to rust build up inside of it. Key was also jammed inside the box. Took us almost an hour to get it to open. Also, website-wise, page reloads after some time of hiatus and puts the self serve process in chaos. It wouldn’t let us re-enter necessary stuff like mileage or fuel after we finished tinkering on the lock. Good thing the location already set it up properly in advance. Kudos to that!
Angelica S
Aqua Bay
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kingston, ON K7P2X8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Booked a truck for the weekend 4 weeks in advance. Got a call the day before we picked up from the customer centre to say that they did not have a truck for us for 2 days and could only have it for 1. What is the point in making a reservation if they aren’t going to have the equipment for you. Nothing against the location for pick up, it was the customer call centre.
Dakota BThe guy had an bad attitude. He can’t do customers service job.
JUMAR HTrailer brake issue, brakes keep locking up
Ben Tvery good rental experience
LAWRANCE E