My only real complaint is that I did not put anything in the box of the truck and only used it to tow a car dolly. When I went to return it, I found that the truck box had not been swept out by the previous renter and had a good deal of what appeared to be common topsoil all over the floor. It was irritating to have to clean equipment that I didn’t even use. The only other criticism I have is for UHaul in general. I didn’t need a 10 ft box truck to tow a small car on a dolly, and it would be helpful to have a simple pickup truck available for one way rental for things like this.
THOMAS F
Aqua Bay
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Kingston, ON K7P2X8
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- 4.5 Average Customer Rating
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The Uhaul system was very slow. 2 different computers on the same site were painfully slow. Made the process longer.
MURRAY SThe pick up location was suddenly changed on our reservation. No one to talk to. It wasn’t obvious that check in needed to be done online either. Should be more obvious for others. No lock on the U-Haul either. Had to go buy one for a rental over the weekend.. really should include one
CHRISTOPHER KNothing to improve. Great trailer, easy to tow, great price
DAVID MA trailer tongue Jack would be helpful in hooking up/hitching the trailer to the vehicle.
SHAUN D