The map shows the wrong location for this return location. Beware! Don't go by the map, but call and get directions.Mark E.
Trailer Rental & Towing in Knoxville, TN at Greater TN Truck Repair Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Knoxville, TN 37914
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The staff was excellent. This was not the location I selected for drop off UHaul changed my location. I went to the location on my paperwork and noticed my app had a different location.Jerry Y.
When I went to the Uhaul site to complete the pre drop off, it listed a different drop off location than the Scruffy City Way. I could not get ahold of anyone at the Uhaul number (I had to wait and wait to get a person to talk to and still didn't get anyone. When we went to the Scruffy City drop off location we weren't sure to go, because I wasn't able to get ahold of anyone on the main Uhaul number and when trying to return it online it listed a different drop off location (so I couldn't finish the online drop off return). The gentleman that we dropped Uhaul off to was helpful, however, if he wasn't there we wouldn't have known what to do. Nobody in office.ANDREA O.
Very nice peopleCarlos M.
Truck clean. Friendly employees. Easy rental and drop off. Will def be back to this location.JEFF M.
The UHaul rep told me that I had a 4-day rental for a trailer for $130 and that if I dropped it earlier than 4 days, it would be pro-rated. I asked that if I returned after 2 days, my charges would be roughly $65. She told me "yes." Turns out this was not true. When I dropped in Florida the next day, they said it was a flat rate no matter how long I kept the trailer in those 4 days.Gregory C.
There should be a sign explaining the phone check in processGary H.
The place was so busy at drop off that the trailer didn't get checked in until 3 days later which resulted in me being charged for two extra days. I noted this to the suggested reply e-mail address and never did get a response. I finally called and after a lengthy wait and lengthy phone conversation was told someone would respond in a few more days. In the meantime we went back to the drop off location and they made the correction and refunded my money. A lot of hassle on my part.Alan L.
They made it cheaper than the place I called to get the same type of truck.Charles B.
location was full of mud and truck was dirty... No good signs on where to go either... Sketchy looking placeCODY B.
very nice fast rental and return.BRYAN M.
It looked scary when we pulled up. There were dogs tied up on ropes, and people living in RV's in the fenced in junkyard. I would have been frightened to go to this place alone. THank goodness my parents accompanied me. I am not happy about this entire experience. I would like my money back.KATE S.
There was a last-minute schedule change between U-Haul locations, and Jeff took care of me to keep me on track for all the downstream appointments. Top-notch in my book- thank you much!John C.
It was a little confusing knowing where to go to find an office. No clear signage.Derek F.
I went to this location in need of a 12 ft trailer the only one that they said was close was over 60 miles away so I took a 5 by 8 trailer and only 2 miles away was another u haul place that had 5 12 ft tarilers on lot.I would like to have a number where I could call to get the nears locations.I do plan to use your equitment a lot this year.DANNY L.
very coolEDDIE J.
Excellent people to do business with, would use again when needed. thankscharles S.
Terrible experience with the truck breaking down, but the staff was great.KENDA M.
Jeff at Jeff towing location was great. Had it not been for him I would have cancelled my reservation. The lady kimberly at rutledge pike was horrible. She did not have any answers to any of my questions and thats where I had my reservation. I'm glad I went to Jeff with jeffs towing.BILLY R.
Awsome. Came to work at 5am to rent me the trailer.JEFF M.
LucernenValley turn in went smooth,personell knowledgeable. We wanted to make a claim for lost time due to towdolly problem but were told that no place on the paperwork or computer allowed such an annotation. Was told by someone we spoke to on 800 # that we would submit our claim at turn in location but this apparently not true.Ann W.
FROM BOOKING THE TRUCK THEY GAVE ME WRONG INFORMATION, I WAS GIVEN WRONG INFORMATION ON THE STORAGE UNIT.I WOULD NOT RECOMMEND U-HAUL TO ANY ONE OR EVERY RENT ON A AGAINdebbie K.
No need for improvement. Great communication, very friendly and helpful, easy transaction.TEYSHA G.
It is a little hard to see where the office isDean F.