Quit all the add on (upsell) pages of web site junk that you have to click through and complete the reservation. It's annoying and insulting.
Doug C
Park Place Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kyle, TX 78640
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Customer Reviews
- 4.5 Average Customer Rating
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It wasn't until later that I discovered that the gas tank level on the documentation was wrong. The paper stated that there was "a little more than three quarters of a tank." It was actually a little more than half a tank when I picked it up. The difference was about 10 gallons or $40. The document for the truck also stated that the vehicle had a 40 gallon tank. That was wrong too. Before I dropped off the vehicle in Pahrump Nevada, I put 30 gallons of gas into a vehicle with an empty tank (digital read-out stated that I could go 30 more miles before it was empty). During my drive to the drop-off point, I checked the gas level and it was FULL! I got hosed on both ends of the trip. I'm not happy with U-Haul at all.
Thomas SPlease note the photos when turning it in were a bit much with bad internet connection. While trying to complete and rushing in the near dark, we locked the keys in the truck. Apologies. Less photos and a simple check out return would be much better
Jason AFill the truck with fuel!
Mark BWe dropped our truck off after hours and used the key deposit box, so we didn't meet any of the personnel.
Zachary R