Laura is fantastic to work with! She handles things right and fixes problems fast. Just wish there was a way to make sure hand-trucks that are reserved in advance are there when truck is picked up. Should be a better process for that - had to go buy one.
MARK D
Park Place Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kyle, TX 78640
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Get better training for your employees. Parts of the reservation was not honored. The customer experience was extremely despondent and unhelpful. No desire to service the customer and excessive attitude when asked questions about the vehicle. I will NEVER use U-Haul again for any future moves
Cordell AI check in my truck on time. My husband was just getting out of the truck without saying anything to either one of us just took the keys and got in the uhal. I went inside freaking out because I didn't know what was happening. The lady inside didn't know what to think either. Then she has able to tell to me that the lady worked there and it was ok. I asked of either was good and this was at 10:50 am. I got an email later stating that I had turned the truck in late when I was on time. The lady at the other place stated that I should be there at 11:00 am and by what she said I was there 10 mins early. I am usually an early person one anyone. When I call uhal they said that it didn't get turned in until 11:34. I know that is not the truth. Not happy with how anything was ran first time using uhal and I will not ever use them again that is for sure!!!
Kari GStaff is very knowledgeable and professional. Suggest the business offers a senior or military discount.
LAWANA HThis location only had 1 employee working when I arrived….I had to do all the work regarding the initial pickup & hook up, only to learn that the trailer had a flat tire….Then I was told to put the trailer back by myself & switch to a different unit (That’s right - all by myself)…The young lady wasn’t nice nor was she helpful in any way
Bradford F