Great service and very helpful staff.
Larry A
Anytime Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kyle, TX 78640
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Vehicle had mud on steps. Vehicle suspension poor, bumpy ride even on smooth asphalt
ALLAN CWhen making my reservation for a truck online, I requested 2 dollies, declined any additional vehicle protection coverage and was quoted a total of around $38 before mileage and tax. When I came in to get the truck, there were no dollies (unsure if thats because the location ran out of them, or just doesn't have any) Regardless, I shouldn't be able to reserve them online if they aren't going to be available at the time of pick-up. In addition, the service rep at this location snuck in the $15 vehicle protection coverage despite me declining the coverage when making the reservation. What is the point of asking me the questions regarding reservation of dollies, moving equipment, and vehicle protection coverage if literally nothing I selected or requested ends up being part of the final transaction. When contacting the service rep after realizing I didn't get any dollies (I assumed they were in the truck) and paid over $70 before the full mileage cost, I was told "once the payment has been processed and the truck has left the lot, I cannot do anything about that." So what was supposed to be a relatively cheap means for me to move some furniture ended up costing me over $100 since I had to drive the uhaul truck to a different location in order to get the dollies that I had initially requested. Bad experience overall, would send people to another company or just recommend they pay a moving company before renting a Uhaul here.
ZANE BI was told I was unable to take off the 15 dollar insurance and then charged an extra after hours charge of 20 dollars and I returned the truck within 24 hours.
SALOME DYes but the scheduling department in Corpus Christi was extremely helpful. Thanks to all
CLEMENTE G