When we came there in the morning at 10 am they had a lot of trucks. However, the person sitting there refused to give me any vehicle because I didn’t have a reservation. I wouldn’t complain if I didn’t see other people renting the trucks without a reservation. I said okay, I’ll do the reservation for 1:30 pm and when I came there, I saw the employee wearing a t shirt with Robert name, was trying to leave his office, knowing that I have the reservation at this time. There were issues even with the return - the location was supposed to work till 5 pm, but when we came at 4:48pm nobody was there. The guy just left his job earlier. The one stat is for the bad employee, not for the company itself.
Suren K
US Storage Centers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in La Crescenta, CA 91214
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Robert is your biggest asset at this location! He is friendly, professional, incredibly helpful, and very easy to work with. His positive attitude and personality make it a pleasure to rent a truck at this location!
JAN BEasy to book the van and friendly and helpful staff.
Ara AAgent was very kind and helpful. He explained details thoroughly. Robert. US Storage on Cloud in La Crescenta, Ca
KAY MNothing I can think of at the moment. It works just right for our project. Thank you.
JERRY W