Great customer service on both endsTrygve N.
Lauderdale Auto Repair & Detailing LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in La Crosse, WI 54603
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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It was a sunday and the first time I picked up a truck with no staff on site. So I had to use an app to follow the instructions to pick up the truck. I couldn't get internet service so I had to walk across the street to the restaurant and log on to their service. Luckily one of the staff members showed up at the site even though he wasn't scheduled and he processed me 45 minutes later into my truck. The staff person was great, the location I'm sure works for lots of other movers.Danna H.
The guy hooked up tow dolly with emergency brake on. He also told me the turn signals were backward and that it was the wiring on my plug in on my RV that was wrong. I told him that they were correct on my trailer and a previous dolly we rented but he said it couldn't possibly be the dolly. IT WAS! I thought the dolly didn't look right but I figured he knew what he was doing and maybe had to switch the lever after hooking it up. I was halfway down the highway when I knew there was something wrong. Then we had to call customer service and she sent a towing company with a replacement. (Side note, the lights worked fine on new dolly). Needless to say it put us several hours behind schedule. This man should not be renting equipment if he has no clue what he's doing. Someone could get hurt. Thankfully I figured out what was wrong, of course it was fairly obvious. The customer service woman was excellent however.Fred L.
Location is small and easy to miss. It is an auto repair garage and detailing location so it's just not fancy. Personnel was really helpful and friendly.kelly A.
Continue to have requested equipment ready to go when customer arrives.Shirley S.