Trailer Rental & Towing in Laceys Spring, AL at iStorage Lacey
(U-Haul Neighborhood Dealer)

78 reviews

745 Hwy 231   Laceys Spring, AL 35754

(256) 270-4197

Location Hours

  • Mon-Fri: 10:30 am - 5:30 pm
  • Sat: 10:30 am - 4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(256) 270-4197

745 Hwy 231
Laceys Spring, AL 35754

Services at this Location:

Location Hours

  • Mon-Fri: 10:30 am - 5:30 pm
  • Sat: 10:30 am - 4:30 pm
  • Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Laceys Spring, AL 35754

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

78 reviews

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Write a review
Rating:
4.0

Trailer was not initially available. When ask if trailer would not be provided before the location closed for that day, received evasive responses.

Steve G. 
Rating:
5.0

I made the reservation for pick up at a different location. I was not contacted until the day before I was to pick it up that the pickup location had changed.

Eric B. 
Rating:
4.0

I arrived close to noon, and there was no one in the office; there was a sign that said "gone to bank be back shortly". I waited almost half an hour, then left. I took pictures of the mileage and the truck and transport in case there might be issues. Fortunately none, but a business that is not staffed during business hours should not be a U-Haul dealer.

Jeremy S. 
Rating:
5.0

Was sent to the wrong address through the Uhaul app originally. This particular location was great but was disappointed that Uhaul gave a different address then where the uhaul actually was

Zachary B. 
Rating:
3.0

The auto trailer was difficult to retrieve due to the cramped storage area, and the site only had one attendee who was unable to assist me with hooking up or removing the auto trailer from the gated area.

Erich S. 
Rating:
5.0

An AFM is needed for the area.

Alan S. 
Rating:
5.0

Mrs. Leeann Williams was a great help and made everything go very smoothly! Would rent from here again!

John Y. 
Rating:
5.0

Sarah was the greatest. She made the entire easy. There is nothing to improve.

Yolanda W. 
Rating:
5.0

I could of taken to two other places in south Huntsville that would of been much more convenient for me one a half mile from my destination, which I found after I dropped off the trailer.

ROBERT L. 
Rating:
5.0

Great staff, very fast service. Thanks

Timothy G. 
Rating:
5.0

Sarah was helpful, courteous and professional, no need for improvement here.

ROBERT P. 
Rating:
5.0

Locations were fine but my experience with uhaul was terrible. I went through 3 customer service reps and wasted over an hour trying to register that I had picked up the uhaul. They made me take it back to the CLOSED location while they fixed the problem. Very frustrating.

Jeannie J. 
Rating:
3.0

Not enough parking. Person working at the store helped me even though she was closed for a meeting.

Michael C. 
Rating:
5.0

It went smooth except having to change trailer after hooking up because a light was out.

Allison D. 
Rating:
5.0

The process was Fast N Easy and Sarah completely made us feel welcome and appreciated.

James G. 
Rating:
4.0

I had to unhook and park the trailer myself

Michael H. 
Rating:
5.0

Nothing at all

Samantha P. 
Rating:
4.0

The checkout process took longer than it should have due to “system issues”, but overall satisfied.

David P. 
Rating:
4.0

The only thing I will say is it would be helpful if the person checking in trailers had more knowledge on disconnecting. She was new so based on her knowledge she was excellent. Very friendly

Amy C. 
Rating:
3.0

Give a fuel credit when the truck is returned with more fuel than what it was checked out with.

Bradley R. 
Rating:
2.0

They charge extra fee for gas without proof while I had the proof that I dropped the truck with the required gas.

Marcelo S. 
Rating:
5.0

The lady at this location was very nice and easy to work with.

Karen C. 
Rating:
3.0

The trailer was dirty, and had dark looking stains on the right rear part of the trailer. I had to sweep it out, and I tried to get some of the black stains off before using it.I made the mistake of telling the rental person I was planning on loading things at my house at New Hope and taking them to my son at Union Springs, and he was loading more things in the trailer at Union Springs, and taking it to Chickasaw Alabama. That resulted in me having to rent the trailer, and turn it in at Tuskegee, AL, and my son having to rent it there, and turn it in at Chickasaw, AL, which wound up costing about twice as much for the move. I suggest making it where you can list and alternate driver, and towing vehicle, so that you don't have to go to so much trouble, and expense, to do what we did.

John B. 
Rating:
2.0

The truck that I reserved was not at this site so they had to find me a different size truck.

Matt M. 
Rating:
5.0

The person who runs iStorage at Lacey's Spring is excellent. She was covered up with customers but was always very professional and helpful. She did a great job.

Charles M. 
No reviews have been submitted for this location.

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