Shoddy place, nobody présent to take my reservation. Had to do it over the phone. However vehicle was clean and seemed it good shape.
Christina S
Auto Publique Mirabel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lachute, QC J8H1E7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was scammed. I was told $109. by the owner which was charged to my credit card. Then an added $234 later appeared as a charge. Mileage went from 93 km to 343km, Daily rate went from 19$ to 129$ plus a cleaning fee of 125$ which I gave the attendent $20 cash to bring to dump the next day because it was closed. The owner will not return my calls, text or email. I am contesting the second charge thru Visa. I need a trailer next week in that same town. I will not be going there.
Lorraine DRenting a truck online was complicated and long. Even the pepole working in this location tried to help me and they had a hard time to understand how to use the online UHAUL web page
DAVID SThere was no option of online pick up at this location and at the time of the scheduled pick up there was no nobody that could give me the key of the rental truck. I called at the location’s phone number, but even if it indicated that the location was open, no one was picking up. I called the U-Haul help line and they could see my reservation, but even they couldn’t help us in any way. After a significant amount of time waiting, an employee finally showed up. At that point, the customer service was great. They adjusted our return time in accordance to the delay that they had created. It’s not my first bad experience with picking up a U-Haul truck. At first I wanted to give the company a chance of redemption. Maybe at was a just a bad luck or a bad location, but after having tried different pick up locations, it keeps failing delivering a service without any problem. U-Haul is very competitive with their low price and their numerous pick up locations, but I may have to seriously think if next time I’ll rent with U-Haul.
Tristan BThe Online process did not work, i had to come back the next day and by chance the owner was there by luck. The online process is a pain
Francois D