The U-Haul truck broke down on me. It was pouring down rain and the windshield wipers stop working. The motor went bad. I had to wait on the side of an unsafe and busy interstate until the rain cleared enough for me to drive to my destination. I was not offered a discount for my inconvenience. Nor was I credited any money back . I burned a lot of fuel sitting on the side of the road trying to stay warm . I’m very disappointed and dissatisfied with my experience. Instead , I keep getting a charge from U-Haul . Very unprofessional!! Faulty equipment!! U-Haul truck did not have any hazard lights. So I was a sitting Duck on the side of a busy and unsafe Interstate. I will never return nor will I recommend this facility to anyone. Not even close relatives or family.
CAROL S
Ace Hardware Ladson
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ladson, SC 29456
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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You are on the right track. I was given great customer service. Staff was very friendly and helpful.
LATONYA HComputer and In store should work together a bit better so double booking doesn’t happen as often.
RICHARD WExcellent staff at this location
TIMOTHY BI set up the reservation on line n I pay one price for it n been charged extra money
TANISHA J