My reservation was for 10 AM. Was not able to get Uhaul until 2 pm. The worker was not oriented to U-Haul and renting out. He did not finish his orientation to be able to give us a key. Called customer service and was transferred to different phone lines. Different departments at U-Haul. This process went on from 10 AM until 2 PM. We were not able to get to our destination in time because of the delay so we returned the U-Haul on Sat the same day of pick up. We were charged for the full reservation.
JERALD A
Devon Self Storage 99210
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lafayette, LA 70508
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Linda DScott was knowledgeable and very helpful. Nice facility and very neat n clean
Lewis mI received Friendly and efficient service. There’s nothing I can think of to improve service. I was satisfied with my experience.
Bridget SI was told they it would be $19 dollars plus mileage and taxes and when I go there it was 29 and the person helping me said it could not be changed by him. I needed the truck so I had to pay it.
GREGORY G