They made dropping the truck off a breeze.
DEBORAH Y
Lake Station Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Station, IN 46405
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything was fine
WILLIAM CWhile in line to pick up my u haul the representative, a white older male, started arguing very loudly with the customer in front of me. The customer accused him of being racist and rude. We waited a while for him to come help us. When he finally got to us he took a phone call and blew his nose loudly while the customer talked. She complained that he is always like this with customers. I felt a dismissive vibe when it was my turn to interact with him as well. When I returned the u haul the next day his attitude was still the same. Maybe the lady was right! I won’t rent here again.
regina cI had a reservation for a 7:30 pick up and at 7:51 Uhaul cancelled my reservation as I am standing in the lot trying to check in via my mobile, so I had to go into the hardware store because UHAUL wasn't open and they told me my reservation wasn't until 8:30 but clearly my confirmation said 7:30, and I had to do a 1/2 hour of paperwork only to get out to the truck to find that the battery was dead. Had to go back and an start all over with a new truck! Took us over an hour at the Uhaul while I was paying movers at my house, with no uhaul. Very frustrating!!!! The ACE employees were super helpful, this was a UHAUL issue! Too much lost time and too much money paid out when I didn't have what I needed in a timely manner!!!
CHRISTINE TGreat Experience
FRANK F