The customer service was amazing. We had some issue with the trucks lights and your worker went out of his way and spent time figuring out what was the issue. Expected dude to get back to his position, but he stayed in the heat until we got it to work. I will traveling further to return to this specific location due to the respect given. He is a gem and I hope the company treats him well bc he deserves it. Thank you
Crystal C
Lake Station Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Station, IN 46405
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkEasy to do, friendly service, clean reliable truck
Dennis KPlaces do struggle to have the items reserved. Not just this location; others as well. Ordered a set of moving blankets, and they only had a portion.
Jeffrey HI waited 40 minutes because U-Haul’s Internet kept crashing very inconvenient. I had places to go people to pick up people to deliver to and then they said it happens every week.
Kelly DI have been a loyal U-Haul customer at the ACE location on 3461 Central for more than five years. Over the years, I've had the pleasure of working with Terry, Sam, Shein, Christina, Mitch, and Lisa. Every one of them has always been professional, helpful, friendly, and welcoming. What keeps me coming back is not just the U-Haul service, but the people. They always greet me with a smile, answer my questions patiently, and make the rental process smooth and stress-free. Even though there are U-Haul locations much closer to my home, I choose to drive to this location because the customer service here is truly exceptional. Great employees make all the difference, and this team has earned my trust and loyalty. Thank you all for consistently providing such an outstanding experience! . Rx
Paul H