I have rented from this location several times. The people are easy to work with and always friendly. No need for improvement.
WILLIAM G
Store 66 Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Worth, FL 33461
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The customer service was great at the front desk, but when I arrived at my destination, it was discovered that the strap was hanging off the tire, the trailer had no wires to be hooked up to the Uhaul for lights, the fender was failing off, and they had given me the wrong trailer so I couldn’t even check it in because the number did not match on my order. “It’s a miracle you made it here” is a direct quote from the Knoxville Uhaul employee. I am very upset that my truck and my life was potentially in danger because I was given a very poorly maintained trailer and that my truck was not even properly secured on the trailer. This is complete neglect on Uhaul. No one should have to pay and then drive with such reckless equipment. Uhaul, do better. I paid the fee to have Uhaul secure my truck on the trailer and it was definitely not done correctly in every way possible. How can you let a customer drive off like that?
Amanda LHelpful staff, full selection, but one of the taillights of the trailer was inoperable.
IAN HThe reservation was made over the phone. When I arrived there the reservation I had was given to another person. So the lady (don't Know her name) informed the guy (don't know his name either sorry) that I called and made the reservation. When he checked the system there was an error and she told him to edit the "difference" and that she forgot to make the corrections. The truck rental had roaches inside gross. Once I turned on the truck I saw the message. The tire pressure light was on when I turned it on. after a short time later- I got a flat on the left driver side. When I called the Uhaul number the guy told me call the 800 number. No regard if everyone was safe. Went to return the truck before they closed at 1pm. At 12:40pm the office was already closed. Was instructed by the lady staff that was checking the doors to just drop the key off.
MAGALIY AVery rude staff
KARINA Q