The customer service was great!! This particular truck needs new brake pads ASAP!! When I rented the truck it was in tow/haul and I couldn’t get it off. The vehicle is great otherwise. Maybe a cleaning in the cab. Thank you for the use of U-HAUL. I have been using your services over forty five years.
ELIZABETH S
Cavalier Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lakeway, TX 78734
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Even though vehicle was not fully cleaned, the mobile process, pick up and drop off were easy and smooth. I didn’t have any issues at all, I would highly recommend this location and mobile pick up and drop off.
JAN SMy first impression of the location was sketchy. Then when we went in the employees were very standoffish and acted like I was interrupting their day. When we returned it, we filled it with gas there and they do not have emergency shutoff where it stops automatically so gas spilled out of the tank and all over us. When we went in to turn in the key and finalize the employee had me wait while he finished his phone call that appeared personal. I went to pay for the gas and his machine would not connect to the internet. Asked if I had cash. I will never go to this location again
MISTY EWhen I picked up the U-Haul, it had literal food, trash, half full water bottles. And nobody had swept the back of the unit. The unit was relatively new look like it had been well maintained. But this location is not big on cleanliness. They also did not have the blankets that I ordered. It's basically a tiny rinky-dink. Gas station off the side of the road that you wouldn't even notice.
Sherri VHave the business act like they care!!!
Lara M