It seemed I was more of an annoyance picking up the truck. Plus, the internet service went down temporarily so maybe that presented a slightly awkward environment. Good news, the truck was on site and ready to go.
Jonathan C
Cavalier Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lakeway, TX 78734
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Customer Reviews
- 3.0 Average Customer Rating
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It’s a conscience store. Kind of difficult to get in and out with the dolly and all the pads we had to take inside. They were friendly folks.
Andrew BFind a different vendor agent. The operator of this location treats customers badly and is a terrible public face for the UHaul brand.
James LThe drop-off location tried to charge me money for dropping the truck off an extra day late, which did not happen at all. I used the truck for eight hours and dropped it off that same night that I rented it and they still tried to charge me.
ALEXA DBlankets were thrown in a back room of the store. I was told go back in there and pick out 12. Dolly was in back of truck of which I didn’t ask for so i was told go get it and bring it in. The guy in store never left from behind the counter or went out to the truck. He added charges of $200 which if i wasn't paying attention i would have paid. He was very condescending towards me. Laziest person ever. If the service and truck was this disgusting why would anyone buy any food from this store. The truck itself rode much ruffer than any i’ve ever gotten before. I know a 26ft truck rides bumpy loaded or not but this one needed to be balanced. It really struggled. Do yourself a favor and pickup from a UHaul dealer location not a neighborhood store. But stay away from this Cavalier Grocery store.
SHERRY P