We had paid and requested two dollies for the move, although they were not in the uhaul when we went to pickup. I contacted support and they suggested we go pick them up at a store that was out of our way. This caused a significant inconvenience to our move.
Meidi H
Kipling Sinclair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lakewood, CO 80235
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Clerk did not speak English nor did he help me. I ended up doing everything on the app. I was there in time to get the truck by 815 am but he delayed me until 845 am. Still required me to have truck back by 215 pm --he refused to rent it to me for any less time. I feel ripped off and will not use uhaul again, and I will advise others not to use uhaul.
Michelle FThe guy barely spoke English and he didnt understand what I was telling him and asking him just shook his head so I thought he understood. Had to drive 4 hours again just becuase they didn't speak English.
Dominique FAll good
Jeffrey MArrived to the location on time at 1154 AM for a 1200 PM drop off, only to find out that the location did not have gas available to refill the truck. Was charged an entire extra day as a result of needing to find another gas station to refill the van.
Eric W