Xavier did a wonderful job and I apologize about my keys situation he gave them back I just didn't remember great place great locationAPRIL R.
Trailer Rental & Towing in Lancaster, SC at Xavier Auto Details LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lancaster, SC 29720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Truck wasn't there on time. U Haul allowed the reservation to be booked at another location and then moved it to this one the night before pick up. Also added another 1% to the previously agreed to charge when I booked the truck.MARK F.
Make it more welcoming, less quiet and creepy. If I hadn't been with my boyfriend I would have been pretty creeped out as it's in a garage with 2 men who barely spoke to me the majority of the time we were there. The internet was down on the computer I think and it was so slow getting my truck, then they didn't have the keys for the size I was told I would get, which was already bigger than the one I originally requested, so I ended up with a 26' truck instead of a 15. They were polite but it was awkward.KENDALL P.
Nothing at this timeIVORY W.
This person was great! Very nice guy, professional and pleasant.jerry C.
Everything was great.kenneth M.
Xavier found my keys to my car in the truck and called me first thing in the morning to let me know. I didn't even know I had left them. His location is definitely out there location wise but he was incredibly helpful and understanding.THOMAS P.
These folks just flipped the truck from one customer to the next (me). To get the truck ready, all they did was unhook a car carrier. The windows and mirrors were so filthy it was nearly impossible to see. I seriously doubt the interior was wiped or sprayed to disinfect.William H.
Didnt know what he was doing when i went in to pick up truck charged me for insurance i didnt want.Jeffrey R.
When I called to reserve my rental i requested 2 days, when I picked up the rental I told them 2 days, still no one could comprehend that. I recieved a call after the first day asking where the truck was. The website for uhaul sucks, it does nothing but take you in circles. Next time I would rather just find another truck to rent, from another company....not to mention the extra fees they dont discuss with you. The place and the guy with the rental was very nice, but I would rather deal with a company that listens to me and discloses all fees with me.MICHAEL W.
The truck was old. It had a lot of visual damage scrapes, dents and repairs. It ran very rough , especially when it was loaded. Very sluggish and jerky ride. It would only go 35 to 40 uphill on the highway, had to put on our flashers. Five times we had to pull off the side of the road, - the engine almost died, check engine lights came on, the other engine light with alarms came on several times.Put off the road for 10 minutes, it would start up again with no problem. I had to add fuel system cleaner three times and use only higher test fuel. Once on the level road it ran better but only if had high test fuel. Do Not use this truck for long distance hauling. - LOCAL Only. Very disappointing, tiring trip moving from North Caroline to Texas.GEORGE B.