Couldn't get truck. They were not ready to be checked out. No keys in any vehicle. Uhaul still charged my credit card anyways and somehow it is saying I checked out the truck. I'm sure there are cameras around there and the mileage and gas should tell you I dint have it. I never even completed the check in policy. I will NEVER USE UHAUL AGAIN..I promise you that. And I will not ever recommend yall . Took my money knowing I dint have truck. How woukd You even know how much to charge me until I subm it my milage and gas to youLeslie G.
Trailer Rental & Towing in Lanett, AL at Bluffton Street Antique Mall
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lanett, AL 36863
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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They do not open until 10 AM on a Saturday so if you need a rental sooner on a Saturday, another location is needed.Gregory D.
Just stay doing what you doing every day be kind friendly and courtesy.Randy W.
Make sure the trucks are cleaned for the next familyQuentinna J.
The best there is !Michelle K.
I reserved a trailer, 24 blankets and two furniture dollies. The pickup location did not have any blankets or furniture dollies. Attendant stated that "this morning was the first time he had seen the reservation," but the reservation had been made four days prior.SAMUEL P.
Bluffton Antiques was great on short notice when my original pickup location in LaGrange GA chose to not comply with their published hours of operation. The UHaul Regional Service folks in Columbus were very helpful in locating the trailer alternative in Lanett. Classica was awesome! The UHaul at Rapid Auto Sales in LaGrange was chosen specifically for their equipment availability and the fact that they were open on Saturday. As a result, after 3+ hours and 4 UHaul locations trying to locate the 2 dozen packing blankets I had reserved, we had to load the trailer without them. Three small tables were damaged as a result. Very disappointing.Scott W.
This was not our choice location we were sent there after an hour at our original location. Truck wasn't there was on phone 45 min. Trying to find out why and then routed here. Customer rep was excellent. Apologized and was very understanding. But overall experience not so good. This locations box sits directly in sun at 5;00 and was so hot you could barely touch it. We had to enter all information again on app in 97 degree temp.needless to say we were stressed.John P.
There is not a person on site at this location & you have to use your phone & the app. I'm all for modern technology & not having to deal with people but the code they give you to get the key isn't the correct code. Since there isn't a person onsite, you have to talk to someone through the app. They give you a phone number to call & for me the & the other person I was with the call wouldn't go through. It would ring & hangup immediately. Finally the lady that owns the antique store showed up (30 minutes past her opening time & with no response on her phone either). She called the guy who owns the Uhaul part of the business. He said they have continued to give out the wrong code after he has told them to change it. If you are going to have offsite businesses, you need to have a good contact number for someone local that people can get in touch with. We stood outside for over an hr doing the online chat & trying to use the wrong code. This place was a joke.Kristy B.
Truck was filthy. I had to drive 30 minutes to pick it up because it was not available at my location after I ordered it. Gas was super low in the truck. Truck drove great, just had to get past the cigarette smell. I am very un happy with my initial experience.Luke D.
inside of truck was dirty. didn't have handtrucks, dolly, pads or straps to rent. truck looked like it had been there a while - probably why we had a blowout. staff was pleasant enough.chris B.
Terrific and accommodating service. This location appreciated my business and made me feel like familtyCLAUD M.
I appreciate your help I will send you more businessAlicia F.
Make sure no ants are in the truck. Make sure the walls and floors are clean. Because my mattress got black from the walls and floor.mary T.
The gentleman that checked me out was fantastic.Terri H.
change oil light was on when I picked it up. the gentleman was nice that helpeddianne R.
This was about 25 miles further than my reservation. The location was poor but the people were friendly and helpful. The location in Auburn was more convenient but the Auburn location had a owner, based on this name tag, that was really badRichard C.
Rated below average because we had to go 20 miles outside of our route to pick up the truck (dont know why). On the way back from AL to FL we had a flat/damaged tire on a Country highway. The tire was so damaged and worn out that a blow would have happened if we didnt stop to check it out. Waited for about 3 hours for someone to replace it with a new one. Got back to Florida 4am. Was NOT the best Uhaul experience.jerome T.
Extremely old and one of the tail lights out on the unit extremely dissatisfied.CRAIG L.
I really like renting from this location Ivan always takes care of me and limits my worries. Great location to rent a uhaulCollins H.
I received great service at the rental location. They even waited past closing for me. My brother was found deceased that day and we had to move things immediately. I thank them for great service.Larry D.
Nothing. Everything was good.Madeline T.
After our tow dolly broke down on the highway while travelling with an rv the guy at this location ( Iris ) was so helpful & nice I feel he really went above & beyond the call of duty. Thank you again...Roy W.
Everything was goodTavon S.
The truck had cigarette ashes and food all in the floor. But the truck drive fine. ThanksGretchen M.