Line up when it opened for rentals. Due to this I wasn’t able to check in, do my walk around and get on my way until 45 minutes after the scheduled pick up time. I still had to bring the truck back on the scheduled drop off time. It would make sense to schedule pick ups accordingly. Example 9:00am, 9:15 am, 9:30 am etc. Lots of scratches and dents on truck that were not noted. Truck had not been swept out.
JONATHAN G
Goldstream Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Langford, BC V9B2Y4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We booked dolly with truck but they did not keep one for us. And when we returned the truck they asked clean the truck. But truck was already dirty when we picked it up and they did not check or mention to us at the beginning. So basically we picked up dirty truck and cleaned it ourself and returned it. Terrible customer service
MYUNGJUN KWas good, just seemed a little too much going on.
Reid KThe gentleman managing the location must have been having a bad day. I fueled up, swept the vehicle clean, parked where he wanted me to park, yet was really crusty. Not inviting at all.
DARCY REasy and friendly location
Sachelle B