I wasn’t happy to be charged $20 for dropping the truck off in non work hours. The key was left in the drop box and parked in lot. So I guess they charge you $20 to have to retrieve the key from the lock box.
Michelle G
Goldstream Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Langford, BC V9B2Y4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The app had some trouble working when I picked up truck early in the am. I had to contact UPS chat to get it sorted and overall, it took an hour. I returned the truck while the shop was open and the owners were lovely. Took care of everything quickly and it was a very nice end to a long weekend of moving.
Melissa HIf I could give a star rating for the product, I would rate it a five. I would give zero stars to the angry little man behind the counter. I don’t know what his problem was nor do I care. His conduct was completely unprofessional and he acted as though serving a customer was somehow a chore and an inconvenience.If I ever had to use U-Haul again, I would drive 20 minutes in the opposite direction to use a different location just to avoid having anything to do with that business ever again.
tom mThe manager is kind and super strong. Helped double check all hookups. Best of all he was friendly. Thanks for the great service
peter sThere was no gas. I did top up the tank but still was charged an additional $26 for gas. I was not impressed.
Wendy G