Once again the app was not working properly and the U-Haul store 2180 had employee that was extremely rude and disrespectful his name is Paul .. however the manager Diana did come to location and help to resolve issues caused by the employee Paul. Paul stated that he had closed as I was trying to return the truck and that he didn’t get paid to help me call U-Haul and get off the property or I would be trespassed, even after explaining several times that I had a storage unit there and I was returning a truck, but was unsure if it was at the right location for the Truck. I was on the phone with U-Haul customer service and they were amazingly helpful during this process … overall between the app and the employee Paul, this was one of the worst experiences I’ve had with U-Haul
Heather M
Tropicana Belcher Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Largo, FL 33771
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Both agents were knowledgeable and pleasant.
JAMES BStop nickel and diming people with the fake gas gauge on the paper that does not match what’s in the truck.
ALTJON PManager goes above and beyond to manage equipment and ensure that customers have an excelent experience.
JACOB ZI drove 10 miles and was charged for 3 gallons of gas. That is ridiculous!!!
DEBRA J