Trailer Rental & Towing in Las Vegas, NV at U-Haul Moving & Storage at N Rancho Dr

10738 reviews

3969 N Rancho Dr   Las Vegas, NV 89130
(N Rancho and N Jones)

(702) 656-7044

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(702) 656-7044

3969 N Rancho Dr
Las Vegas, NV 89130
(N Rancho and N Jones)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Las Vegas, NV 89130

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

10738 reviews

Let us know what you think.
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Write a review
Rating:
4.0

I have no input for you. The service and equipment were great.

FRANKLIN JOHN T. 
Rating:
5.0

Great people to hook up my trailer

JAMES HOWARD M. 
Rating:
5.0

Great staff that really went above and beyond.

JOSHUA P. 
Rating:
1.0

I rented a trailer last week and again this week and both times there were issues in the office. Reservation was cancelled when I went to pick up after they called a day prior to confirm. They didn't have the trailer that I rented the first time but then after about an hour of issue at the counter they magically decided that they did have the trailer. I thought maybe it was a fluke the first time but this happened both weeks with different people. The manager was extremely rude and ignored the lady trying to assist me.

BENJAMIN WAYNE J. 
Rating:
5.0

No improvement needed. The entire experience went very well from start to finish. The girls inside the office who booked my reservation gave me all the information I needed. The equipment I rented (a cargo van) was powerful and fun to drive and was in excellent condition and the gentleman who checked me out when I was finished (Matthew) was prompt, courteous, and a pleasure to work with. This is the second time I have rented from this location and I would not hesitate to recommend them to anyone.

GEORGE EDWARD K. 
Rating:
5.0

Sharmell and her crew are excellent. Top marks across the board. 1 stop moving shop.

MARC STEPHEN S. 
Rating:
3.0

You need to re-evaluate the suitability of the Toyota Tacoma pick-up for pulling your trailers. It's not your father's Toyota. It's as big and powerful and as sturdy as full size 1/2 ton pickups made only a few years ago. It has the same horsepower as my 2010 Chevy Z71 pickup had. Several times with my Tacoma I have pulled heavier loads than your trailer loaded with a Mustang. It pulled and stopped just fine. Surprise, surprise I was offered one of YOUR trucks to pull the trailer I needed. And the location where I rented your truck AND trailer is poorly designed and too cramped for safe operations.

JOSEPH PAUL P. 
Rating:
5.0

Checking out was fast and easy. The staff were friendly and attentive. Great customer service.

TERESA L. 
Rating:
5.0

Kim G was very helpful and fully aware of how to run this operation. Shes really good at her job.

ZACHARY R D. 
Rating:
5.0

Exceptional service!👍🏼

MICHAEL V E. 
Rating:
3.0

Employee bellowed at me over not having a mask on. I am medically exempt and she proceeded to talk about me while I stood in line waiting for a manager. The manager put a complaint in for me and listened to my request not to let another person drive it before being inspected. But her employees are rude. Another lady was being extremely rude to another customer while I was there.

Alicia B. 
Rating:
5.0

Perfect service as usual!

Cecelia A. 
Rating:
2.0

My truck that I reserved on the app was not ready. The fuel level was incorrect ( below what was marked on my paper work. I only put 28 miles on the the truck and put $30 gas in and it still was not the marked level. However the fuel level was above the level that I received it. I took photos before and after but the attendant seemed to not care , saying your go bro. I I still not received a final bill/ invoice of my final charges. Why have an app or person-less operation if you can't get it right. I'm very disappointed in my experience. It has always been great until my last 2 visits that were on the app. I got better service walking in. Probably looking to rent elsewhere. Disappointed, after returning the truck my car was blocked by another car I had to have office staff find the owner. I was told to park where I did by staff when I Arrived in the morning. I would not recommend the app or the service. I guess I'll have to check my card statement to see what I was charged, I'm not psych.

Melvin M. 
Rating:
4.0

Left front trailer tire had 25 psi

Michael O. 
Rating:
3.0

Slow process to check out. Too technical and short staffed. Nothing new to big business which continues to keep costs low with minimum staff. I avoid uhaul at all costs due to the time it takes to actually get the rental to when ya leave. Between boxes, locks and plastic shields there's nowhere tp go.

Justin L. 
Rating:
3.0

Customer service waiting too long only one person is helping. Later another person came help. just too long line

SHERRY LYNN H. 
Rating:
1.0

Truck had multiple gas errors before we left the lot. My husband reported it and they told him that someone probably filled the tank without turning the truck off and they proceeded to hook up the truck to a computer and reset it. This was not the problem. We got about 60 miles out of town and hit major rain and the truck had no windshield wipers they were shredded and it made for a dangerous drive. We were only going 125 miles to Kingman AZ. In Kingman we noticed that we were losing gas (besides the fact that we only got 3.5 miles to the gallon on the first 125 miles) We went to UHAUL in the morning to get wiper blades because rain was forecast for the entire drive. They told us that we were missing the vent valve on the truck (which was the real reason for the error codes) and that the shop in Las Vegas shouldn't have missed it. We then had to make a roadside assistance claim. These are items that should have been addressed before the truck ever left Vegas. We certainly didn't see anyone offer to refund our lost gas. Kudos to the woman that helped us with the roadside assistance claim and the mechanic that came out to help us with the truck in Kingman.

Guy G. 
Rating:
5.0

Staff was very friendly and attentive

Marlon T. 
Rating:
5.0

Nothing

WILLIAM ROBERT G. 
Rating:
4.0

Stop requiring people to have a reference to rent a truck

Michael C. 
Rating:
1.0

Watch the fuel levels in the trucks. If they don't go over the contract with you at the end somethings up. Go over everything in the vehicle before leaving the shop.

DAVID EARL D. 
Rating:
2.0

I arrived on time to pick up my equipment. It wasn't available as the previous renter was still driving the trailer back. If I turn in equipment late, I can expect to pay a late fee. Why, then, should I not get a credit when my equipment is not available for the full window of time I reserve it. When asked for a discount on my rental, the manager said, “I can't control if a renter hits traffic.” Any responsible adult understands traffic is part of driving and gives themselves enough time. Given the inflexibility of the staff, the dirty trailer, I will look for an alternative rental location next time I need to rent equipment.

STERLING ROSS M. 
Rating:
5.0

The owner Sharmel was a dream to work with. Another facility couldn't fill the rental I had booked online so I was pushed over to this Rancho location at the last minute. I was expecting the worst but was pleasantly surprised at how painless and smoothly everything went. I was in and out of the office in a heartbeat and was helped outside by Joel, who is extremely professional. I look forward to doing business with this location in the future and will recommend them to my friends and business associates.

Richard P. 
Rating:
5.0

Due to a computer system outage I had to wait 1.5 hours to pick up my equipment. Several hours later when I made my return the computer was still not working and I was not able to receive a receipt for my return.

John H. 
Rating:
2.0

The customer service rep that gave me the trailer made me pick up the tongue and connect it as she said it was to heavy for her. The tongue was also very greasy and stained my pants.

Timothy D. 
No reviews have been submitted for this location.

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