i was on my way to las vegas and im on highway 15, i called to confirm i needed a 10x20 was told we dont have them but we have 10x10 i told him i needed 2 outside 10x10 so i can hurry up and unload, he said no problem, i get there after 7 my units was up stairs on 2nd floor did not leave unpacking until 11:30 in the evening after a 9 hour drive...
Mario C | Overall ExperienceSelf Storage Units in Las Vegas, NV, 89130
U-Haul Moving & Storage at N Rancho Dr
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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A little up in price, but very convenient...
Pamela C | First ImpressionsDidn't offer me a free pick up settlement after I've been with you guys for years and sold my unit that was worth thousands and filled with generational items for a few hundred dollars. Rather scandalous.
Kijuana S | Overall ExperienceI had 2 items stolen from the pickup area.
ROBERT E | Overall ExperienceOur experience with U-Haul was made awesome, through the professionalism and help, we received from Ashly and Jered at the Rancho U-Haul location.
EDDIE W | Overall ExperienceThere was a mishap in unit assignments- the staff member handled properly and reassigned!
lisa d | First ImpressionsServices and promotional offer were EXCELLENT. I love the drop off area where I didn’t have to drop my stuff to Savers or Goodwill. I
ODETTE C | Overall ExperienceThank you for being there when I needed help
Sylvia L | Overall Experiencethank you for your service. You really helped me to relocate back to Las Vegas. I moved out a week ago.
Denise M | Overall ExperienceAshley the GM is amazing! So helpful and so friendly.
Timothy A | First ImpressionsI checked in online, got to the facility to get some direction to where my unit was and was directed to the wrong building. After wasting time backing the trailer up to the wrong building, the guide realized that I was at the wrong building and went inside to get some assistance. After five minutes, another associate shows up with a map and directions to where my actual unit was. Rather than showing me where it was he was just verbally telling me where it was. I get there and the card says not checked in when swipped. Finally a ma Agee tells the kid to go back there and show me what exactly to do to keep the alarm from going off. I get to my unit and IRS way tooo small. The agent who recommended that size didn’t understand that 5x5x10 won’t fit the contents of a 5x8 trailer and I had to switch units. It was not a smooth process and lack of proper direction at first was quite frustrating! This location needs better trained agents that actually know the property and know to always give the customer a map and proper directions the first time. It was the worst storage move in that I have ever experienced. I have used Uhaul storage for over 30 years. I would not recommend this location though.
MICHELLE T | Online Move InAll the staff was amazing. Ashley and Monica helped me and the service was great all across the board. I was greeted well by the gentleman who checked out my truck and my storage.
LASHAWNDA L | Overall ExperienceEveryone working here has been friendly and know what they are doing. I have rented several trucks from this location and have had no issues with them.
Hal B | Overall ExperienceThis notice was send to our mail yesterday (Sunday) that they closed our storage without notifying us that it will be closed. Contact the office this morning and they stated it was their mistake. They mistakenly moved our stuff to another unit. We are very concerned. My husband’s military stuff is in that unit. We are so upset. The representative we spoke to this morning was courteous and tried to explain the mistake. We need a letter from your company to explain the reason why they moved this when we are on autopay ontime every month.
edmond s | Overall Experience