When i picked up truck everything was really pleasant. When I dropped off truck no one was there and I always clean my truck.I get a bill at about 4am saying that I have a cleaning fee for 250$ ? I speak to the agent this morning and she says I left tires and all kind of mess in truck? Must be some kind of mistake because I only moved appliances and still cleaned truck......please look into this...and let me know whats going on.....I'm really CONCERNED...Thank you
ERNEST H
Sunbrite Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lawrenceville, GA 30046
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Customer Reviews
- 3.5 Average Customer Rating
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I was overcharged for gas.
MCHINDI DIt was reasonable & worked great. Ez to pick up & return no waiting!
VICTOR SWell, the equipment was damaged. I didn't realize that until after I had already got into the location Tito my car which the uhall representative should have already had this under his surveillance. But that wasn't the issue. .
RICHARD LHorrible service. I reserved and confirmed pickup at one location only to be sent to another location for pickup. Customer service was very poor. Worker had an attitude with bad body language indicating he didn’t want to be at work this day. After explaining several times the plan as I did the night before, the worker wasn’t very helpful and managed to screw up the information provided to him as the company did the night before. The entire experience was bad without any professionalism. I was very clear on my intentions when the reservation was made the night before and the following day when I was redirected to the other location to pickup the U-Haul.
Yawnita W